In compliance with RSA 165, the Director of Welfare is the administrator of general assistance for individuals and families who may be poor and needy, and who may require emergency help. Requests may be made to this office through a written application process. All decisions are made free of bias, and in a strictly confidential manner. Eligibility is based on a financial review of basic needs. It is our mission to meet our legal obligations in a professional, thoughtful and cost effective manner for the people of Rochester.
FREQUENTLY ASKED QUESTIONS
Are you seeking State Welfare?
NH Health and Human Services (sometimes called “State Welfare”) is a program that includes Food Stamps, TANF (Temporary Assistance for Needy Families), Medicaid, APTD (Aid for the Permanent and Totally Disabled), Title XX (Childcare), OAA (Old Age Assistance) and more. It is located at the community center in Rochester.
Rochester residents call: 332-9120
What is Fuel Assistance (FAP) and how do I apply for it?
The Community Action Program coordinates the winter Fuel Assistance Program. This program helps families and individuals with low income to pay for their heat during the winter months. Potential recipients must be found eligible within the poverty guidelines set by HUD. Residents can begin calling for an appointment to apply beginning early October. Residents are encouraged to apply early, as appointments can be 1 month out from the initial call.
Rochester residents call: 332-3963
Other Fuel Assistance Programs?
Citizens Energy Program
In partnership with CITGO, Citizens Energy works to provide deliveries of home heating oil to those in need during the winter months.
(617) 338-6300
Are there food pantries for Rochester residents?
Gerry's Food Pantry:
Located at 151 Wakefield Street on the main floor of the Community Center (behind Spaulding High School). It is open on Monday (1-3:30); Wednesday (10-3:30); Friday (1-3:30.)
Rochester residents call: 330-3468
The Salvation Army:
Located at 36 Autumn St. Scheduled hours of operation on Monday (9-2); Wednesday (9-4); Friday (9-2). Meals served at noon on Monday, Wednesday and Friday. Proof of residency is preferred.
Rochester residents call: 332-2623
To get more information on other possible food options, call the Local Welfare Office in your town/city.
How can I apply for Public Housing and Section 8?
If you have low income, and you are either elderly (over 62 years), or disabled or you have minor children in your household, you may be eligible for the subsidized housing program.
Rochester Housing Authority: 332-4126.
New Hampshire Housing and Finance Authority: 1- 800-439-7247
Who do I call if I have a concern about a child's well being?
NH Bureau of Child Protection
Phone number: 1-800-894-5533.
How can I contact the Homeless Shelters in the Rochester area?
My Friend's Place in Dover:
Phone number: 749-3017.
The Homeless Center for Strafford County in Gonic:
The Homeless Center is an overnight shelter, which provides shelter and support during the winter months (mid- October to approximately mid-April) for women and families.
Phone number: 332-3065
Cross Roads House in Portsmouth:
Phone number: 436-2218
New Generation, Inc in Greenland:
Provides shelter & support to homeless women, in crisis during pregnancy, and to mothers and children.
Phone number: 436-4989
*Homeless shelters may seek a referral from your city/town origin.
Are their medical programs for residents with minimal financial means?
Avis Goodwin Health & Dental:
Provides affordable integrated, comprehensive, quality community healthcare on a sliding fee basis.
Phone number: 332-4249
Mobile Health Van
Health Care program targeting the homeless and uninsured. It is equipped with staff personnel who can help with primary healthcare, basic health screenings, foot care, access to prenatal care, medical information and referrals. This van stops at several towns in the Seacoast area of the state. Please call 1-888-922-0055 for more info & a schedule.
Is there a Christmas program for children in the City of Rochester?
The Rochester Firefighters (Rochester, Gonic, and East Rochester) operate a program called the “Toy Bank.” Any Rochester family in need may apply for their children from age 1 to 14. Gifts are distributed at a Christmas party held at the Community Center. The City Welfare Department will accept applications at the welfare office during the months of November and December.
* This is not a City budgeted program
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